Safir Fitness will accept returns of any items that are damaged at the time of receiving. Damaged items are considered items that have cuts, holes, marks or visible stains on them. These items will be fully refunded. The customer is responsible for covering the shipping cost back to the Safir Fitness warehouse. If you received a damaged item, please contact us immediately at info@safirfitness.com.
You may also always contact Safir Fitness by calling our number below.Call here.
After you have contacted us, our customer service representatives will most likely then ask you to return the item and provide you with the method used for return shipping. The damaged item must be returned to the Safir Fitness warehouse. The address of the Safir Fitness warehouse is the following:
Street: Porrassalmenkatu 39 B 21
Zip: 50100
City: Mikkeli
Country: Finland
The aforementioned address is also the physical address of Finnald Capital Management Ltd, the owner of Safir Fitness.
Safir Fitness will refund any items that are considered as damaged upon arrival to the customer, and shipping costs associated in delivering the item back to us.
In addition, Safir Fitness will always offer a 14 day refund and return possibility even if the order is not damaged in any way. In these cases the received goods must be shipped to the aforementioned street address of Safir Fitness, and the shipping cost is to be covered by the customer.
For all clothing items Safir Fitness offers a new door to door super fast worldwide shipping solution with FedEx International Priority. The shipping times are presented below.
As Safir Fitness products are shipped from Finland, your purchase may be subject to customs fees or other import fees which are at the responsibility of the customer.
Door to door delivery times in working days are as follows:
Europe: 3-6 working days.
Americas: 3-8 working days.
Other continents: 3-9 working days.
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
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